Contact

Tell us about the trip you have in mind

A short message is enough to start. Dates, who is travelling and what you would like the days to feel like — we will take it from there.

Email

hello@tripcasamai.com

Journey enquiries are answered by email, usually within two working days.

Messaging

WhatsApp and WeChat details are shared in the reply to your enquiry, so that conversations stay with the planner handling your trip.

Where we are

Hangzhou · Suzhou · Beijing

We plan and coordinate journeys across mainland China. Meetings are by arrangement rather than at a walk-in office.

Common questions

How far ahead should I get in touch?

For spring and autumn, two to three months gives us the best choice of guides and rooms. Shorter notice is often possible, especially outside holiday periods; tell us your dates and we will be straight about what is realistic.

Do you take single travellers?

Yes. Private journeys work well for solo travellers, though some hotel and transport costs are not shared. We quote clearly for one person rather than adjusting a group rate.

How are payments handled?

This site does not take payment. After the itinerary is agreed we send written terms and a secure payment link. No deposit is requested before you have a dated outline in hand.

Can you work around a business trip?

Often. Tell us the fixed meetings and the free days and we will build the travel around them, including half-day experiences close to your hotel.

What if plans change while travelling?

Your guide and the office are reachable throughout the trip. Where tickets and rooms allow, we adjust the day rather than holding you to a fixed schedule.

Journey enquiry

Required fields are your name and email. Everything else helps us answer properly the first time.

We use your details only to answer this enquiry. No newsletters, no third parties.

Booking terms, briefly

  • No payment is taken through this website.
  • A dated outline and written inclusions are sent before any deposit is discussed.
  • Deposit, balance and cancellation terms are stated in the written quotation.
  • Travel insurance is required for all guests and is not included in our prices.
  • Entry and visa information on this site is guidance only; official rules apply.